SentryOne Promotes Brooks to Vice President of Customer Success
CHARLOTTE, NC – January 23, 2018 –SentryOne today announced the promotion of Scott Brooks, formerly Director of Customer Success, to Vice President of Customer Success.
“Scott played a pivotal role in growing and developing our business at an unprecedented rate in the past year,” said Bob Potter, SentryOne CEO.
As Vice President of Customer Success, Brooks will lead the SentryOne Client Services, IT Services, Professional Services and Customer Success Teams. Brooks will ensure SentryOne continues to deliver top-notch services internally and externally. The Company currently enjoys a Best-in-Class net promoter score 37 percent above industry average.
Brooks has more than 15 years of combined technical leadership experience ranging from consulting to hosting. During his career in hosting services, Brooks spent five years at Intercerve, the SentryOne founding company. Brooks graduated from Boston University Questrom School of Business, and is married and has one son.
SentryOne is a technology company whose award-winning solutions empower Microsoft data professionals to achieve breakthrough performance across physical, virtual and cloud environments. Its team includes an unprecedented eight Microsoft MVPs, individuals recognized by Microsoft for their subject matter expertise and community impact. Over the years, SentryOne has developed cutting-edge capabilities to optimize SQL Server performance, including its popular free query tool, Plan Explorer. The company was founded by Greg Gonzalez and Ken Teeter in 2004 as SQL Sentry LLC, and it employs more than 100 people in Charlotte.