MSPs: Enhance Your Service Offering With Automated SentryOne Updates

Nick Harshbarger

Published On: July 1, 2019

Categories: Global Partner Network, Installation 0

In my personal life, I’ve made purchase decisions for technology, TVs, and cars based on the known requirements at the time. But inevitably, additional requirements would creep in that made the original decision seem less than optimal. The bottom line: rapidly emerging technology and life events can change the value of a decision.

When Managed Service Providers (MSPs) and enterprise companies are evaluating database performance monitoring solutions, they’ll often take current and known future requirements into account. However, one value that’s difficult to predict is the overhead of maintaining the solution at scale. From its inception, SentryOne has been deeply rooted in improving the quality of life for the Microsoft data professional, and our products reflect that heritage. We’re constantly striving to make sure our products run optimally and at an unprecedented scale.

With that, I’m proud to announce the release of SentryOne 19.1.1 and the introduction of Enhanced Platform Installer (EPI). Our VP of Product, Jason Hall, blogged about how SentryOne simplifies enterprise-wide installations with this release. Take a moment to read through his post, in which he covers some of the technical details of the new version.

We worked closely with our growing MSP network to bring the EPI feature to market. We’ve found that it’s an essential concept for future success and growth. The SentryOne EPI functionality will reduce the time it takes to upgrade large data estates and will automate the client upgrades on the next connection to the system. Not only do we pay attention to optimizing the performance of your clients’ SQL Server estates, but we also make sure we optimize the experience for those data professionals who need to maintain the SentryOne solution.

The introduction of EPI is just one more way that SentryOne is trying to make your MSP offering more efficient and effective for your clients—now, and as their data estates expand.



Nick (@nicharsh) is the Senior Vice President of Cloud Alliances for SentryOne and is responsible for leading the SentryOne relationships with Microsoft, Amazon Web Services, and other cloud providers. Prior to joining SentryOne, Nick was Vice President of National & Strategic Accounts for Dictaphone - Healthcare Division. Previous experience includes sales management positions with Computer Associates, NEC Computer USA, Tegra Varityper, and Heath/Zenith Computer Systems. Nick holds a BA degree in Economics from University of Dayton in Dayton, OH.