Category: Support

Kevin Kline provides an overview of the support options available for SQL Server versions that have reached end of life.
May 13, 2020 | Kevin Kline | SQL Server, Support 1
Did you know that SentryOne offers a robust support community? Find out how you can get the most out of your SentryOne Support Community experience and the new process for submitting support cases.
November 30, 2018 | Suril Jasani | SentryOne, Support 0
The SentryOne support community has launched. Learn how you can help your fellow SentryOne users and earn free swag in the process!
June 26, 2018 | SentryOne | Support 0
Suril Jasani explains how the collaborative approach to client services has allowed SentryOne to decrease resolution times, increase engineer productivity and improve customer satisfaction...
January 26, 2018 | Suril Jasani | Customer Success, Support 0
SentryOne interns Curtrina Howell and Paul Margiotis tackle a Customer Success project that required recreating the Zendesk support system in Salesforce to provide a richer way of handling cases and better unify the team with other departments.
January 26, 2018 | SentryOne | SQL Sentry, Customer Success, Support 0
Jim Holden, SentryOne Technical Training Specialist, created this detailed User Guide for customers interested in hosting SentryOne on and monitoring EC2 instances.
October 3, 2017 | Jim Holden | Cloud, Support 0
From time to time, we’ve gotten questions on whether it is possible to send the alerts generated by SQL Sentry to cell phones in the form of a text message.
October 3, 2016 | George Boakye | Alerting, Support 0
Using SQL Sentry on a 4K / HiDPI Monitor
September 16, 2016 | Suril Jasani | SQL Sentry, 4K, Support 0
George Boakye shows a few of the more common customer issues surrounding SQL Sentry licensing, and explains what you can do to resolve them quickly.
July 1, 2016 | George Boakye | SQL Sentry, Licensing, Support 0
Jim Holden walks through the SQL Sentry Customer Portal, explaining all of the functionality and resources it provides.
June 9, 2016 | Jim Holden | SQL Sentry, Support 0

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