Resellers offer SentryOne solutions alongside our direct sales team. They typically have more products in their catalogues than just SentryOne, but they are deeply knowledgeable about our solutions and work hand-in-hand with us to deliver the best customer service and support to every customer.
We've put together a collection of resources to help you understand the SentryOne sales process and find the right solutions for your customers. Whether you need to better define your solutions and services around performance monitoring or understand how to scope and sell SentryOne, we've got you covered.
SentryOne is the best-in-class in database monitoring. Like you, we pursue relentless customer satisfaction.
We work hard to build relationships with our customers. Our support team uses a collaborative model - not a tiered system - so your clients don't need to repeat their issues multiple times to different people. All of our technicians can solve complex problems on our platform.
We respond to every support ticket we receive and pursue solutions relentlessly for our customers. Most tickets are resolved within an hour. We address anything less than excellent and strive to set each customer on the path to proactive database management.