SolarWinds Support

Support Overview


Our support professionals understand the problems you face, and they speak your language. With our software solutions—coupled with SolarWinds Support—achieving and maintaining peak performance is no longer out of reach.

Our on-site customer support team uses a collaborative model—not a tiered system—so you don't have to restate your issue multiple times to different technicians in order to arrive at a resolution for even the most complex problem.

Support Options


View product user guides and helpful resources.

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Support Community
Ask a question to our community or join the discussion.

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Submit A Case
If you need further assistance, feel free to submit a support case.


Give Us A Call
Facing a critical production issue with SolarWinds products? Give us a call.
US Support: 
+1 704-895-6241
EMEA Support:
+353 1 566 1945